Privacy Policy

The data controller responsible for your information is Viarra Travels (Slovenia). We are committed to protecting your privacy and processing your data transparently and lawfully in accordance with the General Data Protection Regulation (GDPR).

To design personalized travel plans and facilitate bookings, we only collect information you voluntarily provide via our forms or direct communication:

• Contact Information: Full name, email address, phone number, and WhatsApp handle.
• Passenger Details: Traveler names, nationalities, gender, child ages, and special assistance requests.
• Trip Preferences: Destinations, dates, budgets, accommodation choices, flight criteria, and luggage specifications.
• Visa Documentation: Relevant information required to determine or process visa requirements, when explicitly requested as an add-on.

We process your personal information strictly for the following purposes:

• Preparing custom itineraries, proposals, and logistical recommendations for contract performance.
• Communicating regarding bookings, price updates, and schedule options.
• Delivering priority support during your journey, when booked as an add-on service.
• Complying with statutory accounting and tax obligations.

Viarra Travels does not sell, rent, or trade your personal data. Where you request us to facilitate bookings on your behalf, necessary passenger details are provided directly to airlines, lodging hosts, transit operators, or visa partner agencies exclusively to execute your travel arrangements.

We retain personal data only as long as required to deliver our planning services, complete active itineraries, or fulfill applicable legal requirements. We implement appropriate technical safeguards to prevent unauthorized access, accidental alteration, or disclosure.

Under the GDPR, you have the right to access the data we hold about you, request corrections, request erasure, restrict processing, request data portability, and object to processing. To exercise any of these rights, simply reach out to us.